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7th
NOV

A Homeowners Testimonial

Posted by Frank under Homeowner

Recently, I needed a new kitchen garbage disposal installed and decided to give ServiceLive a try. I registered and submitted my project and within a couple hours, I received a response from a service provider with a counterproposal, which I subsequently accepted. The service provider called me the next morning to schedule a date and time for the service call, and he was willing to come early in the morning to accommodate my work schedule.

He and his associate arrived as scheduled and were very professional, courteous and careful to keep the area clean. The disposal was replaced in no time and works perfectly. They also took time to answer all of my questions which I greatly appreciated.

Although I was very pleased with the overall experience, I had some difficulty navigating through the ServiceLive website. I was told that these issues are being resolved and the site will add changes to improve usability and performance.

ServiceLive is convenient, as you can request services in the comfort of your home over the internet. ServiceLive is a perfect tool for homeowners who need repairs or new installations.

Highly recommended

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Reader's Comments

  1. Sarah |

    The comments you make about the provider are so important. Arriving on time, having a professional attitude and taking time to explain the product & service are probably the most important things a service provder could do. Those make or break any service for me. The provider ratings in ServiceLive help highlight those attributes of a provider too.

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